It’s not easy having to bring your car in for service. You don’t know what you’re getting into, and no one wants to be taken advantage of. As you search for a shop or mechanic, here are some things to look for (and avoid). This can help keep costs down and ensure a positive outcome to your search.
Thoroughly Read the Owner’s Manual
Your owner’s manual is an invaluable resource. By keeping it in good condition, you’ll be better able to use it to diagnose problems and get your car repaired. It might also help to keep track of your VIN (vehicle identification number) in case your car needs paint or upholstery repair. Having the make, model, and trim level of your vehicle on hand can save you time and money if your “trouble” was due to a misunderstanding about how your car works.
Choose Between a Dealership and An Independent Garage
At dealerships, technicians are specialists who have been trained by the manufacturer to work on your brand of car. They also have ongoing training, which includes not just technicians but also advisors and support staff. On the other hand, dealerships are usually more expensive than independent repair facilities. Some independent shops were started by previous dealership employees who wanted to run their own repair store.
Keep Records on Everything
Do your best to organize your records, so you can bring them to us during a visit. Not having the correct information can lead to unnecessary auto repairs. Keeping records also helps show that you value your time and money and have done your part to keep your car in excellent shape.
Look for Certification
Each year, hundreds of automotive repair professionals sit for the written test that gets them certified, courtesy of the National Institute for Automotive Service Excellence. After a two-year apprenticeship, these specialists earn the designation of A.S.E.-certified mechanic and can better ensure their clients’ cars are completely repaired and in good shape after an auto repair service visit.
Inquire About Labor Rates and Cost
When you take your vehicle to the store, be sure to ask questions about the labor rate. Be aware of how you will be billed for an auto repair. You may find that, while it may seem as though a “minor” repair job will be a quick fix and not cost much money, according to the manufacturer’s estimate, it can end up taking all day.